Course FAQs

SELECTING A COURSE

What are Quest levels?

Beginner - If you're just starting your wellness journey, are a bit of a newbie, have been dabbling for a while but want to deepen your practice, or are interested in learning new skills in a different genre, the beginner courses are perfect for you. Learn the fundamentals and broaden your skill base with practical tips to get you up to speed in your chosen wellness categories. And most importantly, have fun and find new areas of learning to dive into… you may even find a brand new passion as you connect with our incredible coaches.

Intermediate - If you have been learning in the wellness space for a while, feel comfortable that you know all the basics and have a good foundation or practise already, then the intermediate courses will be ideal for you. This is your opportunity to take an in-depth exploration into your favourite wellness topics, experience a more evolved understanding and take your learning and personal practise to the next level.

Advanced - If you feel confident in your skills and have a more highly developed understanding of your wellness topic, then completing an advanced course will allow you to evolve into a more rounded student of mindful movement with deep, connected insight. Advanced learning is the perfect way to immerse yourself in personal transformation techniques and make life-changing improvements to your habits and behaviours. These are also perfect if you are considering taking the next step into becoming a coach and truly mastering your knowledge.

All Levels - Whether you're just embarking on your wellness journey or have been treading this path for some time, our 'All Levels' courses are tailored for every step of your learning. These courses are intricately designed to cater to both newcomers wanting to get a taste of the basics and seasoned learners seeking to brush up or enrich their understanding. It's a harmonious blend of foundational knowledge, deep dives, and transformative insights. Dive in at your own pace, connect with our phenomenal coaches, and allow your practice to flourish in an environment that acknowledges and celebrates every stage of your personal wellness evolution.

Do you have a minimum and maximum age to attend a course?

The most important consideration when undertaking any physical activity is to understand what your body is capable of. We most certainly do not want our Questers to be doing something that may cause injury or push themselves if regular physical activity is not their normal routine.

Our yoga, pilates and fitness Coaches will provide modifications for your practice to ensure you are only doing what feels right for your body today. In this way you can monitor the level of effort and relaxation you put into each pose and take on more when your body is comfortable and less when you are feeling challenged. We encourage you to listen to your body and take control of your physical growth at the level you are comfortable with.

We suggest that young adults 12 and up would be the minimum age to attend a course so they have a good understanding of what they are physically capable of and the maturity to process the theory content. But if you are the responsible guardian/parent of a child that would benefit from one of our courses and are happy to provide adult supervision while they are learning, we will leave that decision to you.

How fit do I need to be to take a Fitness course?

Fitness is so hard to gauge! There is cardio fit, strength fit and flexibly fit and they are all completely different. How fit you need to be for Yoga is completely different to Strength and Conditioning, Boxing or Aerobics. So a good rule of thumb is to consider how much of that particular course you have completed in the past. If you have never done a yoga class before then starting with a beginners course is ideal so you learn the techniques, names of the poses and get familiar with connecting to your breath before trying more advanced poses. If you are already familiar with yoga, have taken classes for a while and feel comfortable with the basics it may be time for you to progress to intermediate learning when you can move on to try new pranayam, start working with inversions or binds, progress your strength and flexibility or perfect your mindful movement.

Each Quester is at a different stage and skill set so choose where you think you may be and reduce your expectations so you feel open to try simpler moves more mindfully if you are completing an easier course than you are capable of, or listen to your body more when trialling more advanced techniques that may be a little out of your comfort zone. What is important is that you are bringing new awareness, learning new skills, being challenged in your thinking and connecting to your intuition in ways that will propel your personal growth, improve overall wellness and increase your feelings of joy and gratitude.

Do I need to be an expert to sign up for a course?

No, you do not need to be an expert at anything! You are here to learn, experience and thrive. We run courses at all levels to help better match our topics with our Questers but advanced students can always enjoy beginner sessions and our intermediate and advanced sessions also include modifications so even if the content is challenging, and beyond your current capabilities, you will still learn a lot out in these sessions.

Learning is about being flexible in your attitude to your life, your body and your mind with a willingness to try new things and achieve your absolute potential. Don’t forget, you are in the comfort of your own home and nobody is watching so you can try, fail, succeed and try again to your heart's content and feel safe and secure knowing that you are on the path to a greater you.

PLANNING YOUR COURSE

How should I prepare for my course?

To get the most from your course we will provide you with a list of helpful tips and tricks, including:

• Consider what clothing helps you stay flexible for your movements and you are comfortable in
• Tell friends, family or housemates that you need some space and quiet time while you are attending your retreat.
• Clear your schedule to limit distractions like calls, emails and messages.
• Use props for your practise -
  • Towel or blanket
  • Yoga mat
  • A cushion, blanket, block, bolster, stool or chair for meditation
  • Other yoga props that will support your practise
• Prepare your quiet retreat space and setup your room to maximise a flow state with -
  • Incense, diffuser, candles or an oil burner
  • A notebook or device to take notes
  • A comfortable seat
  • Headphones or earbuds for a more immersive experience
  • A bottle of water
  • Switch phone to sleep or airplane mode and or turn off all notifications
• Test your device prior to your course start.
• Take the time to reconnect and ground yourself in your breaks.
• Don't set performance expectations, keep an open mind and be prepared to try something new.
• Re-watch sessions you loved to help embody your learnings and change habits.
• Follow up with further in-depth courses from any of the coaches that you love learning from or join a retreat to immerse yourself in.

How do I achieve the best results?

Our goal is to help you achieve improved wellbeing by learning new skills to assist in your Quest for self-growth and increased potential.

As part of this experience, repeating lessons can help you better integrate your new knowledge into your current lifestyle with greater ability to change your habits permanently. Then as you improve your skills and hone your interests you can deep dive further into courses specific to what you need.

If you want to improve mobility, health, overall wellbeing or clarity of mind and reduce stress, then a variety of our retreats and courses will help you achieve this. If participating in retreats on a regular basis is something you can achieve, this will help reinforce any new lifestyle habits.

The one thing we do know is that change takes consistent effort over a period of time, there is no shortcut to changing behaviours and adopting a new lifestyle. If your goal is to make big changes, then you will need to commit to a regular routine of participating in the areas you want to improve.

Healthy change does not require someone to flip their routine completely upside down. Change needs to be achievable and realistic, it needs to allow you to maintain your commitment to your work, family and life commitments to be sustainable. We recommend you commit to your goals for at least 90 days to see the results. At this point, if you have been consistent with your new routine, you should see real change.

As an example, implementing 20 minutes of mindful movement and activity per day may be a great start. This may be a blend of exercise, journaling, meditation, goal writing, reviewing your progress for the week, looking at a healthy meal plan for the coming week and even just taking time out for yourself to sit and reflect on the wonderful commitment you are making to yourself.

If finding time to continue practising your new learnings is challenging, going to bed a little earlier and setting the alarm clock to wake 30 minutes earlier are simple hacks to help you start implementing your new routine.

Consistency is the key, participating in your new found skills and continuing to practise them over time will help achieve the desired outcome.

Top tips for having a positive mindset for your Quest

Here are our top tips for setting the best mindset for your Quest and really giving yourself time to absorb the teachings -

• If you are new to Mindful Movement training, take it easy, give yourself time to see results and do not judge yourself if you are not at the level you want to be.
• Be kind to yourself, do not push your limits especially if you have any past injuries or have not participated in Mindful Movement training previously.
• Give yourself time and don’t set expectations about how you should feel or what you need to get out of it. You're doing this for your own self transformation and healing so be kind to yourself if you are not at the level you want to be.
• Have an open minded approach with the mindset to allow yourself to discover where you are at on this Quest. Be prepared to have moments of awe and wonder, have fun with it so you can see what sticks. This will help you apply the teachings into your life.
• Ah-ha moments may take time to land. If you don’t have any major revelations straight away, that is perfectly fine. You may find it unravels for you further over the coming days or weeks and when it does provide clarity you will get the full benefit out of the practice.
• Don’t take it too seriously. We are on a journey of growth and transformation and the more you can play with the content the better you understand it.
• Listen to your body during all active Quests, take your time and really feel how your body reacts to certain postures to reduce the possibility of injury.
• Reduce distractions by switching mobile phones and smart watches to ‘airplane mode’ od ‘do not disturb/silent’ mode and quit out of any email browsers or notification software on your computer prior to commencing your Quest.
• Take time after your class to really absorb the teachings and sit with how it feels within your heart, mind and body.
• We recommend you listen to the Quest the first time without taking notes so the new information really washes over you and you get a great understanding of the teachings. Go back after you have completed the course and rewatch to take notes on key take-ways and talk to family and friends about what you have learnt. This will help to really cement your understanding, retain the teachings and incorporate it into a regular practice.
• If you're not really understanding a practice, or feel like you are stuck in your monkey mind, don’t put pressure on yourself. You are where you are and that’s perfect for you right now. You may need to explore this content further after you have had time to digest it and feel more connected to the concepts, when you are in a clearer state of mind.
• Don’t forget that these Quests will help you have more skills in your toolbox to deal with negativity, instability, trauma and overwhelm. The more you repeat these practises the more automated and competent you become at meeting life’s challenges with a positive behavioural response instead of falling back into old patterns of being unconsciously triggered.

What expectations should I have about my course?

Try not to put pressure on your performance, expectations on how you should feel, or fixate on the outcome of the course. Instead, be open to new ideas, try-on new concepts and be prepared to look at life in new and inspiring ways, and we hope you will walk away with more self knowledge, love and insight than you had before you commenced.

The optimal goal is that at the conclusion of the course, you are inspired and truly committed to your new journey, ready to embody a new lifestyle, improve your wellness habits and strive for an open mindset.

If you learn something that allows you to truly commit to a new journey and you are ready to embody a new lifestyle, improve your wellness habits and strive for an open mindset, that would be an amazing outcome.

We hope this will be one of many courses, retreats and steps that you'll experience in your personal transformation and we hope to be part of your continued life-long learning.

How long do I have access to my course?

We want you to get the very best experience in your course and to learn, thrive and explore new concepts and teachings. Each of the courses you undertake gives you the opportunity to deep dive into the content for 6 months from the date of purchase to re-watch any of the videos you loved, as many times as you like, to really get the most out of your learning. And let's face it, the more you re-watch the Quests, the more immersive an experience you will have, and the more life and habit changing the course content will have on your beautiful life.

How can I limit distractions for my course?

Being 100% committed to your journey is an important first step in achieving your goals and changing your life. Telling someone you trust that you have signed up for a course can also be a powerful motivator as it helps you articulate your commitment to self-learning and dedication to complete your quest.

Turn your phone to airplane mode (or offline mode), put on ‘do not disturb’, and turn your phone on silent. The fewer distractions you have, the more chance you have of being able to totally focus on yourself, reflect on the sessions and enjoy the experience of your course. Change requires action, intent and discipline, if that is what you are seeking, then do the right thing by yourself and commit to your course experience as best you can.

WHAT YOU NEED FOR YOUR COURSE

How much space will I need at home to do my course?

For our courses, we have lots of different Quests that you can undertake, each with different requirements. But as a general rule, when you are completing meditation and more ‘theory’ based learning, you will just need room to sit. If you are completing a physical activity like yoga, pilates or fitness class, having room for a yoga mat with a good arms space around that should be ideal. You need to be able to lie down and stretch your arms and legs out in either direction and not have any obstacles. Also having enough space above your head to raise your arms without hitting any beams or low ceilings is advisable.

There may be the odd walking meditation or request to jump up and run around but nothing that needs too much space. You can always go outside too if that is a better area for the exercise portion of your course. Be sure to check the course description to see if there is anything specifically you need for your learning, and then have fun learning with your quest Coach.

Do I need an outdoor space for my course?

No, you don’t need an outdoor space for your course. Just remember that if you are doing your course outdoors, that an area undercover would be ideal so you can learn in all weather conditions and having something soft to sit on or a yoga mat will make it more comfortable for you. If there is a walking meditation as part of your course, you can walk indoors or outdoors, wherever there are less obstacles.

You may find that in between quests, if you have an outdoor space, that going outside and sitting on the grass or taking your shoes off and walking on the earth is a great way to ground yourself and reconnect, and can be a good way to reset before your next class.

What equipment do I need?

Your OneQuest course is designed to be viewed online on a device like a smartphone, tablet, laptop, computer or smart TV so a good internet connection is ideal, but don’t forget if you need to rewind or watch a section of the course again, you certainly can.

For the yoga sessions, your teacher may request the use of props like a blanket, block, bolster or strap to assist with your asana positions and help support your body alignment and comfort. If you don’t have any of these handy, you could use the following -

• Pillow or firm cushion
• Blanket or throw
• Rolled up towels that can also be secured with rubber bands
• Stack of books tied up or wrapped in a towel
• Belt, tie, sock, scarf or rope

It is also handy to have an exercise yoga mat to practise on to not only support your practise but also to help keep you more stable, especially on slippery surfaces. If you don't have a mat you can practise on non-skid carpet, a rug that is non-slip or a slightly damp towel so it is more grippy.

For meditation sessions, it is recommended to sit on a cushion, blanket, block, bolster, stool or chair so you are comfortable sitting for an extended period of time. Keeping your hips above your knees also helps to keep your posture in good alignment and stop your feet going to sleep so you have a more enjoyable experience.

If you are considering purchasing some props, use our Guide to Yoga Props article for tips on how to choose the right items to support your practice.

Do I need headphones, earbuds or a webcam?

Our courses and retreats do not require you to have a webcam. This is on purpose so you can comfortably learn from home, without anyone seeing you. So if pyjamas are your go-to attire then that is perfectly fine and no one's the wiser! So even if there happens to be a live portion, you can stay perfectly anonymous and stay webcam-free.

Headphones or earbuds can be a great way to tune out the world and better control your level of focus on the content you are learning which will help you stay motivated. They are a great investment if you don’t already have a set, however any cabled listening headphones will cause some restrictions in physical activity classes.

Headphones and earbuds can be a great option if you are in a shared space or, if you want to listen to your quest content on the road or while you are walking. With more vigorous exercise (if you have chosen one of our fitness or yoga Quests) you will find it more difficult to wear headphones unless they are wireless/bluetooth. Earbuds are much smaller and often water resistant, are lighter and more stable during rapid movements.

Bluetooth options are most helpful to remove any cables connecting you to your device and you can move around more freely.

BOOKING A COURSE

What are the payment options?

You can complete your payment via PayPal using your credit card like Visa, Mastercard, Discover Card or Amex or by debit card or a savings account you have attached to your Paypal account. To make it easy, you can also purchase through PayPal without having a PayPal account.

Once I purchase a course, when do I begin?

Once you have purchased your course, you can access it immediately via our login page with your email address and password. Once you have signed in your course will be there ready for you to start. Each Quest will be listed in the preferred order for you to view it, and you will have 6 months to watch or rewatch the Quests to get the most out of your course.

What is the booking and cancellation policy?

For OneQuest courses, once purchased you have access to the quest content immediately in the Questers Zone, and this content will continue to be available to you for 6 months to watch and rewatch to your heart's content.

We have structured OneQuest courses this way, knowing that even if something comes up when you originally planned to undertake your learning, you will still have plenty of time to complete your Quest. That being the case, we don’t have a cancellation option.

GIFTING A COURSE

How do I gift a course to my friend, family or co-worker?

Courses can have profound and long-lasting effects on our health and wellbeing and the best way to begin our journey into learning. Gifting a course is the ultimate way to support the people that you care about with the teachers, space and tools to become the best versions of themselves.

To gift a course, simply go to the description about the course and click the ‘Gift a Course’ button which will add the course to your shopping cart and take you straight to that page. Once you click ‘Checkout’ you can add the recipient's name, email address details and a message to personalise it.

Once payment has been processed we will email you with a receipt and email your gift directly to the recipient with access details so they can create a password and login to get started.

ACCESSING YOUR COURSE

How do I access my course?

When you login to your quest you will be taken to the ‘My Quests’ page. If you scroll down the page your course will be listed there.

Click on the ‘Start Questing’ button to display all your course videos, a description of each and length. The button to each quest will say ‘Starting Soon’ if your quest has not yet begun but once it is available on the date and time that is listed, it will say ‘Start Quest’.

Once you click the ‘Start Quest’ button on a video you will be taken to the quest information which includes the video, detailed course notes, a profile about your Coach and there may even be additional course notes to download, depending on the quest. If the Coach has supplied a Spotify or Apple Music playlist for you to listen to while you are questing, feel free to connect to that as well to help fully immerse yourself and amplify your experience. Once you have finished each quest, you can go back to your course and get ready to watch your next one.

Don’t forget, you can go back and rewatch the videos as many times as you like for 6 months. You can pause, rewind, forward and restart to your heart's content.

How long do I have access to my course?

We want you to get the very best experience in your course and to learn, thrive and explore new concepts and teachings. Each of the courses you undertake gives you the opportunity to deep dive into the content for 6 months from the date of purchase to re-watch any of the videos you loved, as many times as you like, to really get the most out of your learning. And let's face it, the more you re-watch the Quests, the more immersive an experience you will have, and the more life and habit changing the course content will have on your beautiful life.

How do I reset my password?

Once you have purchased a course, you can login straight away.

If you can’t remember what password you chose, visit the password reset page, add your email address to the form and submit it. We will then email you a link where you can reset your password to regain access. Just remember to use the same email address you used to purchase your Quest so there aren’t any delays accessing your quest content.

Once you have created your new password, simply login to your quest.